Online shop LoveArtFlow (hereinafter referred to as the Online store) that belongs to the owner Sinu Maailm OÜ (registry code 12619816), headquartered in Estonia.
Sale validity, commodity and price information;
The conditions of sale are valid for Online purchases of goods.
Online store to the products sold prices are marked on the products. Added to the price charge for the goods delivery charge. All online store, the goods sold prices are in euros.
Goods delivery charge depends on buyer location and type of delivery. The delivery fee will be displayed to the buyer when placing the order.
The information of the goods are provided in the Online store directly to the item.
Ordering
Order goods to add the desired products to your shopping cart. Order to meet the required fields and choose the appropriate products, the delivery method. Then the screen is displayed the amount of the fee which can be paid securely through the following payment methods;
Visa/Mastercard card payments
NB! To pay via bank link when you click to determine the bank’s page, click on ‘Return to the merchant’.
Sinu Maailm OÜ is a personal data controller, Sinu Maailm OÜ shall transmit the payments to the necessary personal information of the authorized processor Maksekeskus AS-ile.
Payments mediated Maksekeskus AS. Payment is made outside the web Store in a safe environment – with banklink payment of the corresponding bank in a secure environment and a credit card payment Maksekeskus AS in a secure environment. The seller does not have access to the customer’s bank and credit card data. The agreement shall enter into force from the amount payable receipt of the online shop’s bank account.
The online shop of the owner of the personal data, the controller, and shall transmit the payments to the necessary personal information of the authorized processor Maksekeskus AS.
If the ordered goods cannot be delivered in connection with the end, or for any other reason, it shall inform the buyer as soon as possible and return the money paid (including delivery costs) without delay, but no later than within 14 days of notification.
Delivery;
Goods receipt for the purchase of the following options:
– by e-mail
Video footage can be sent to the subscriber of the e-mail address or you can watch directly LoovVoog.ee website.
Right of withdrawal
Digital content right of withdrawal: the customer has no 14-day right of withdrawal for digital products, such as videos, audio files, e-books), in which the delivery is started, the client clear consent and the knowledge that he will lose their right of withdrawal (LOA § 53 lg 4 p 7).
Veebipoel have the right to withdraw from the transaction and require the buyer to ensure the goods, if the price of goods online store is the error indicated significantly less than the commodity market price.
The complaint of right
Shop the responsibility of the buyer of the goods sold non-conformity or defect, which already existed things at the time of delivery and which occur up to two years from delivery of the goods to the buyer. This first six months of things from the transfer to the buyer it is assumed that the shortage was already present in things at the time of delivery. The corresponding presumption is the online shop of the obligation.
The buyer has the right to defect occurs, contact the latest within two months the online shop by sending an e-mail to info(at)loovvoog.ee or call: +372 53 03 9003.
Online store is not responsible for any deficiencies that have arisen after the delivery of the goods to the buyer.
If the web Store bought goods are the disadvantages, for which Shop is responsible, repair or replace online store of the defective goods. If the goods cannot be repaired or replaced, returned to the online store to the buyer all sales related fees.
Online store with a consumer complaint to writing or written format which can be reproduced in 15 days.
Direct marketing and processing of personal data
Shop used by the buyer to the entered personal data only for order processing and goods to the buyer to send. Online stores shall forward the personal data of the service we offer to businesses in order to deliver the goods.
Shop sends to the buyer newsletters and offers the buyer an e-mail address only if the buyer is of the order requested by entering the website e-mail address, and announced their desire to direct mail to receive notifications.
The buyer is at any time possible to abandon e-mail to the ones manufactured in the offers and newsletters from giving it to us by e-mail or by following offerings include e-mail instructions.
Settlement of disputes
If the buyer is a online shop of complaints, they shall be sent to the e-mail address; info(at)loovvoog.ee
If the buyer and the Shop is not able to resolve the dispute by agreement, then the buyer can contact the Consumer by the commission. Menetlustingimustega can be accessed, and the application presented here. Consumer disputes the commission’s competence to solve the buyer and the online shop of the contract between the arising disputes. The buyer of the complaint review committee is free of charge.
The buyer may turn to the European union’s online dispute resolution for consumer settlement platform.
The model used does not guarantee the success of consumer disputes.